This Quality System is based on process management, management control, efficiency indicator checks for every area, according to the following objectives:
to improve the company and organisational performance;
to obtain a greater guarantee of customer satisfaction, as a competitive advantage in the market;
to maintain the levels and consistency of communication, information, and data security, in order to define consistent indicators of good management;
to promote a chain effect by means of a project management system;
to define clear roles, autonomy and interface between the various offices.
The detailed objectives and strategies are periodically redefined in the review of the Quality Management System and the Sustainable Events and in the implementation of the Strategic Plan.